Learn how to meet customer expectations and build loyalty that encourages them to return to purchase your products or services over and over. That loyalty, in turn, means that over the span of their relationship with you, you’ll be able to offer them greater value — and they will reward you by spending more, more often. Build customer retention by providing value in every interaction and giving them memorable experiences. Melissa will help you create the message to keep your customer loyal and engaged with you.
Are you a Maryland-based small business seeking funding for business start-up, recovery or growth? Join this unique in-person speed lending event during Hagerstown Startup Week
Learn how technology empowers others. Learn community impact with Shy Pahlevani.
Join an open discussion to establish new avenues for expanding your food business. Fernando Sanchez will share how his catering company works with local federal government agencies to provide food service. Workshop in Spanish and English. Moderated by Lisa Smith, North Star Innovation Partners