Managing a business has become more complex over the last few years given the demand for quality employees, increasing prices and a rapidly changing technological environment. In order to be an effective and competitive business, leaders have to be more agile than ever. One way to stay ahead of the competition and to truly maximize operational efficiency is to implement the Operational Excellence management approach. Operational Excellence goes beyond the processes and bottom line of a business. It’s an approach that allows leaders to make better decisions using an iterative process. It also gets the buy-in of all team members, not just the leaders, ultimately to achieve the overall business objectives.